Founders Journey
Read about true experiences, challenges, and what the road to success really looks like straight from the team behind Baremetrics.
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True tales of engineering scaling
June 27, 2023We recently wrote about how freemium nearly caused our business to implode. And the core of that impending implosion were scaling issues as a result of
How freemium nearly caused our business to implode
June 27, 2023Three months ago, we introduced a Free plan…and it nearly brought Baremetrics to its knees. Let’s take a look at what we did, how it affected our business and how it was ultimately a failure.
How to get startup insurance & avoid getting sued in to oblivion
June 27, 2023The world of insurance is, seemingly, a black hole of conflicting information and sleazy salespeople who are trying to dupe you into buying something you don’t need. And between generating some good...
Lessons learned building & managing a remote team
June 27, 2023The cost of building a startup continues to get cheaper and cheaper, and one of the big drivers of that is the ability to build a team of people all over the world. Building a fully remote team gives...
The Startup Guide to Finding & Measuring Product/Market Fit
June 27, 2023One of the methods that a lot of startups look to for validation is “product/market fit”, and in this article we’ll take a look at what product/market fit is, how to find out if you have...
How to use customer feedback to drive your business
June 27, 2023While customer feedback is crucial to your startup, it’s also something most founders have a love/hate relationship with. How do you decide if feedback is valuable or not? How do you keep complaints...
Maker to Manager: What a startup founder does
June 27, 2023I’ve struggled with what exactly it is that I do here. I’ve hired people who are each exponentially better at their craft than I ever could hope to be. So where does that leave me? I rarely make...
How to Deal with Competition (or Not)
June 27, 2023As an entrepreneur, one of the biggest sources of stress you have with your startup is likely your competition. It’s easy to become really paranoid about each move they make, each feature they launch...
3 things we did to reduce churn by 68%
June 27, 2023If recurring revenue is a rainbow leading to a pot of gold, then churn is the dirty leprechaun trying to keep it all from you. I’ve written before about how to reduce churn in SaaS, so I won’t rehash...
Build vs. Buy: How to blow $100,000 saving money
June 27, 2023Historically businesses and startups are really tightlipped. Everything is a trade secret. Everyone is constantly wondering what their competitors are doing and if they’ll suddenly get crushed by...
The Open Startups Initiative
June 27, 2023Historically businesses and startups are really tightlipped. Everything is a trade secret. Everyone is constantly wondering what their competitors are doing and if they’ll suddenly get crushed by...
How to organize the daily chaos of running a startup
June 27, 2023As a Founder, you’ve got your hand in everything imaginable, from legal paperwork to hiring to product management to support and everything in between. You’re pulled in every direction from everyone...
The Startup Guide to 1-on-1’s
June 27, 2023If there’s one thing I’ve found to be true over the past year and half of building this company, it’s that I’m completely winging it. Sure, I’ve read articles and books on how to build a company, but...
The 17 emails we send to engage customers, reduce churn & increase revenue
June 27, 2023From the start of Baremetrics I’ve wanted to stay away from being a faceless company. Given we’re a B2B company, that’s relatively easy. We’re not dealing with 10,000 or 100,000 customers here, so...
Why we spent $250,000 in 120 days (and the mistakes we made)
June 27, 2023A few weeks back I wrote about our experience going from bootstrapped to funded as we raised a $500,000 round, why it was good for our business and some of the things we’ve learned along the way....
The Fallacy of Motivation
June 27, 2023Most days now I wake up before my alarm goes off (at 5am) and I immediately hop out of bed, excited to get the day started. But that wasn’t always the case, especially when things weren’t going...
How to Pull Off a Startup Retreat
June 27, 2023In mid-January we did our first retreat as a team. Since we’re completely remote, this was the first time most of our team had met and worked with each other face-to-face. I’ll take you through how...
How we grew from $0 to $25,000/month in 12 months
June 27, 2023One year after Baremetrics was launched, we hit $25,000 in monthly recurring revenue. I’ve tried a lot of things to grow the company over the past year. A few things have worked well. A lot of things...
How I hired a team of 6 without having a clue what I was doing
June 27, 2023Last week I wrote about our experience going from bootstrapped to funded, why it was good for our business and some of the things we’ve learned along the way. I mentioned there were some big shifts...
Bootstrapped to Funded: What’s it like? Was it worth it? Should you do it?
June 27, 2023What’s it like going from a decade of bootstrapping to running a funded business? And what’s it like _transitioning_ a business that started out bootstrapped to having a pile of cash at my disposal?...
New Feature: Multi-Currency Support
June 27, 2023Since launching over a year ago, we’ve had the privilege of working with hundreds of businesses all around the globe. Many of them accept payments in multiple currencies, and today I’m excited to...
Inside Baremetrics: November 2014 – $25k MRR, 11% growth & stabilized churn
June 27, 2023Sweet baby rabbits it’s been a long time since I’ve written one of these. Four whole months. Way. Too. Long. At any rate, here we are and my how things have changed since our last Inside Baremetrics.
The Startup Guide to Hiring a Remote Customer Support Rep
June 27, 2023We recently hired someone to head up Customer Support. It took 3 months, 808 applications and 18 interviews before we found a solid fit. Who knew hiring for customer support would be so tedious?!?! I...
How to have an overnight success in 10 short years
June 27, 2023“Overnight success” is a phrase people love to throw around. It’s the pipe dream every inexperienced entrepreneur hopes for and thinks will come to them. That same phrase has been tacked on to the...
How we scored Baremetrics.com for $616
June 27, 2023A couple of weeks ago, after 11 months of work, I finally snagged Baremetrics.com for an entirely reasonable $616. Here’s how that played out.