Confronting imposter syndrome as a startup founder

June 27, 2023

Yesterday morning, my alarm went off at 5:45am and I proceeded to break my cardinal rule of checking email immediately. The first email I had was from

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How to transition from customer “support” to customer “success”

June 27, 2023

The life of a startup is often reactive rather than proactive. We scale infrastructure only when the current setup is bursting at the seams. We react to

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The startup echo chamber is making you deaf

June 27, 2023

Being an entrepreneur is a lonely place, especially if you’re the founder/CEO. Sure, you may have co-founders, but the reality is, there’s a lot of weight

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Getting out of the startup rat race

June 27, 2023

I’m done. I’m tapping out. I’m bowing out of the startup rat race. No, we’re not shutting down Baremetrics. Very much the opposite. I’m just finished

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How removing self-serve cancellations saved our business (and why it’s not as evil as you think)

June 27, 2023

There may be no topic in the world of business that spurs such impassioned responses than self-serve versus manual cancellation of a subscription. Let’s just say the word “evil” gets tossed around a...

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Calculate what feature to build next

June 27, 2023

“What feature should we build next?” Ain’t that the question of the year? While that next feature won’t save your business, it’s still important to actually improve your product and create more value...

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Our system for scoring & prioritizing every marketing idea

June 27, 2023

What if you could put a system in place that instantly scores and prioritizes any marketing idea you had? You could focus in on exactly the strategies that are most likely bring you a return on your...

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That new feature will not save your business

June 27, 2023

As a founder, you ooze optimism. It’s a necessary coping mechanism to deal with the volatile up’s and down’s of creating something out of nothing. But that becomes problematic when you’re still...

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Our 7 day launch sequence for announcing anything

June 27, 2023

If you launch something on the internet and no one is around to hear it, does it make a sound? I know. Deep. But seriously, how do you launch/release/announce/publish something and make sure people...

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How we increased annual upgrades by 30%

June 27, 2023

When you’re building a business based on recurring revenue, what you want is predictability. The “recurring” part is a pretty strong measure of that, but getting more of that recurring payment...

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Bootstrapped vs. VC: Lessons Learned and You’re Being Silly

June 27, 2023

I’ve bootstrapped products and businesses for over a decade. Then, in 2014 I decided to give the VC route a try for Baremetrics (after bootstrapping it

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The importance of reflection: How writing monthly updates improves our business

June 27, 2023

It’s easy to focus on forward momentum. Looking to the future naturally has an optimistic flair and so we spend more time thinking about it and planning it out. But if we don’t stop to reflect on the...

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How to handle major outages & service interruptions

June 27, 2023

A month ago we were knee deep in server issues that caused sporadic data issues, outages and performance problems for nearly every customer over the course of a full week. It was intensely...

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How to write a startup culture manifesto

June 27, 2023

When I hear the words “company culture” my gut reaction is generally to contort my face in some way that conveys “Ewwwwwwww”. It’s just one of those buzz phrases that gets thrown around without...

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Embiggening the Mission: We now support Recurly & Braintree

June 27, 2023

Today we’re launching the biggest update in Baremetrics history: we’re expanding our platform to support Braintree and Recurly, in addition to the Stripe support we’ve always had (with more data...

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Tips for to changing your startup’s domain

June 27, 2023

How we migrated from baremetrics.io to baremetrics.com with zero interruption or downtime In 2014 I managed to get our .com for $600 after about 11 months

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How to rally your team behind your company mission

June 27, 2023

Part of your job as a founder is to unify your team and help them understand and be on board with the mission. You need everyone working towards a common goal, otherwise people will jump ship at the...

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How we’re fixing “unlimited” vacation

June 27, 2023

It’s a common startup benefit to have a “loose” or “unlimited” vacation policy. “Take all the time off you need!” “We don’t babysit you, take off whenever you need off!” But does anyone actually take...

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Is your company really only doing $45,000 per month?

June 27, 2023

I got this (unsolicited) email a few weeks ago from a relatively well known investor. It stung, playing right in to my own insecurities and the imposter

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Remote Hiring: Our 5-step Interview Process

June 27, 2023

You’ve plastered your job listing on every job board and social network known to man. Now comes the fun part: sifting through the hundreds or even thousands of applications. But how? How do you...

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The 3 legal agreements we use to hire

June 27, 2023

> I learned early on that there are certain things that just aren’t worth my time to research and learn the ins and outs of. Contract minutia is one of those things. For better or worse, it’s part of...

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The Impossibility of Separating Work & Life

June 27, 2023

There’s a lot of talk about “work/life balance” and figuring out how to find some sort of perfect equilibrium wherein your personal life is completely divided from your work building a startup. This...

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10 common mistakes founders make

June 27, 2023

Bless our little founder hearts. We’re eternal optimists who have great intentions paired with a propensity to try things that common sense would say is a bad idea. That means we try a lot of things,...

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Why we’re changing how we calculate metrics

June 27, 2023

We just rolled out a change to Buffer’s very public revenue dashboard that resulted in a $25,000 change in their reported MRR. This article provides some backstory in to how we originally calculated...

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How we generated a $14,000 influx of cash in 7 days

June 27, 2023

We recently tried something that got us an extra $14,000 in cash in seven days. Let’s take a look at how we did it.

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